Effective date: July 6, 2026

MonxTech is a brand of Zsolv Software Solutions Private Limited ("Company", "we", "us", or "our"), a company incorporated under the Companies Act, 2013, India (CIN: U62099TZ2025PTC034834). This Privacy Policy describes how we collect, use, store, and protect information when you visit www.monxtech.com (the "Website") or engage our services.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and company details submitted through contact forms, consultation bookings, or proposals

• Billing information such as business name, billing address, and tax identifiers required for invoicing

• Project-related information, requirements, and business data shared with us in the course of a service engagement

Information collected automatically:

• Standard website analytics data such as IP address, browser type, pages visited, and referral source, collected via cookies or similar technologies

Payment information:

• We do not collect or store card numbers or banking credentials. Payments are processed by our payment partners (including Razorpay Software Private Limited and PayPal), who handle payment data in accordance with their own privacy policies and applicable PCI-DSS standards.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide proposals

• Deliver, manage, and invoice for our services

• Communicate about projects, support, and account matters

• Comply with legal, tax, and regulatory obligations (including GST, FEMA, and export documentation requirements in India)

• Improve our website and service offerings

We do not sell or rent personal information to third parties.

3. Client Data Handled During Service Delivery

In the course of providing consulting, development, and automation services, we may access data residing in client systems (for example, CRM records or business applications). Such data is processed solely on the client's instructions, only to the extent necessary to deliver the agreed services, and is governed by the applicable service agreement or non-disclosure agreement between us and the client.

4. Sharing of Information

We may share information with:

• Service providers who support our operations (e.g., payment processors, cloud hosting, email services), bound by confidentiality obligations

• Legal and regulatory authorities, where required by applicable law

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, meet contractual obligations, and satisfy legal and accounting requirements under Indian law.

6. Security

We implement reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

The Website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings; disabling them may affect certain website features.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

9. International Visitors

We serve clients globally. By using the Website or our services, you understand that your information may be processed in India, where our operations are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact Us

Zsolv Software Solutions Private Limited Registered office: 69/2,3,5, Pasumbon Nagar, Aayapalli Rd, Ellapalayam, Gangapuram, Erode – 638102, Tamil Nadu, India Email: dhinesh@monxtech.com Phone: +918667351132.